Tired of scattered strategies and half-finished plans?
We help brands bring structure to big ideas, create a plan, then get it done.
EXPERIENCE DESIGN
DIGITAL MODERNIZATION
GROWTH & OPERATIONS
Services
Customer Journey Mapping
Visualize the steps customers take when interacting with your brand to design better experiences.
Database Management
Evaluate, select, and set up your CRM, or clean up and optimize an existing one.
Customer Experience Strategy
Build a comprehensive plan to enhance interactions by understanding pain points and aligning business processes.
Website Design
Design a business or e-commerce website optimized for visitors’ journey and needs.
Onboarding Experience Design
Create a structured and engaging introduction for new hires to get acclimated while boosting productivity and engagement.
Process & Automation
Design internal processes, including workflow automation, procedures, and SOP documentation.
The results?
Stronger differentiation. Reduced waste. Higher engagement.
Projects
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![Professional makeup artist and businesswoman, Lauren Ashley, with makeup brushes posing for promotional photo on her beauty brand's website, holding makeup brushes with a neutral gray background, wearing a black and white outfit and gold jewelry.]()
A Pro MUA's Inaugural Product Launch
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![Top-down view of a diverse group of people working together at a dark wooden table covered with laptops, tablets, notebooks, charts, and coffee cups.]()
Digital Marketing Infrastructure for One Founder - Two Brands
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![TV personality, Star Jones, with long, curly hair and a bright smile, holding beauty products in her hand, wearing a white top with lace details.]()
A Multi-faceted TV Personality Breaks into Beauty
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![Close-up of a real estate agent holding a black folder, blueprints, and a keychain shaped like a house attached to a key hanging from their hand.]()
System Optimization for a Luxury Real Estate Advisor
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![A website homepage for Powerhouse Sports Academy shows a group of people climbing outdoor stairs as part of fitness training. The center features welcoming text emphasizing transformation, community, and training paths, with statistics on clients served and years in operation. The bottom section highlights dedication to client success and community. The logo appears twice, once in the top left corner and once in the bottom right.]()
Digital Presence for a Certified Trainer
Meet Katie
15 years across communication, operations management & project management. An obsession with closing the gap between the idea and execution. She started KBW Brand Solutions to do that work for businesses that put purpose on equal footing with profit.